New Century Restaurant (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website or making a reservation, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when making a reservation or submitting a contact form
• Dietary requirements or special requests submitted with your booking
• Event enquiry details such as event type, date, and guest numbers

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, and pages visited, through standard web analytics tools (e.g. Google Analytics).

2. How We Use Your Information

We use the information we collect to:

• Confirm and manage your reservation or event booking
• Respond to enquiries and provide customer support
• Send booking confirmation and reminder communications
• Improve our website and dining experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and reservation system (e.g. booking platforms)
• Professional advisers such as lawyers or accountants, where required
• Government or regulatory bodies if required by law

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect some features of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes set out in this policy, or as required by law. Reservation and contact data is typically retained for up to three years unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us via our Contact page.

7. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our Contact page and we will be happy to help.